Suede Bomber Jacket
Suede Bomber Jacket
- FREE SHIPPING ON ALL ORDERS
- 30 DAYS RETURN WINDOW
- FULLY SECURED CHECKOUT
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Description
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Return & Refund Policy
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Got Any Question?
FIT : Regular
The name says it all the right size slightly snugs the body leaving enough room for comfort in the sleeves and waist. Does not taper down and offers a relaxed silhouette for your everyday looks
Composition & Care
- 100% Polyester
- Machine wash up to 30C/86F, gentle cycle
- Do not bleach
- Iron up to 110C/230F
- Do not iron directly on prints/embroidery/embellishments
- Do not dry clean
- Do not tumble dry
Edelune Return Policy
At Edelune, we want you to love everything you purchase from us. However, we understand that sometimes things just don’t work out. That's why we offer a 30-day return policy to ensure you have ample time to make the best decision for your order.
How to Start a Return
If you are not completely satisfied with your purchase, you have 30 days from the date of receipt to request a return. To begin the process:
- Email us at support@edelune.co.uk.
- Provide your order number and a brief explanation of your return request.
Please note: Returned items must be in the same condition as when you received them—unworn, unused, with tags, and in their original packaging. A receipt or proof of purchase is also required for us to process your return.
Once your return request is approved, we’ll provide you with a return shipping label and further instructions on how to send your package back to us. Returns that are sent without prior approval will not be accepted.
Return Address:
Edelune
21 Ladbroke Crescent
London, W11 1PS
United Kingdom
Damages and Issues
We hope your Edelune pieces arrive in perfect condition, but if there is any issue, please don’t hesitate to reach out to us. If your item arrives damaged, defective, or if you receive the wrong item, please contact us immediately at support@edelune.co.uk. We will evaluate the issue and resolve it as quickly as possible.
Exceptions / Non-Returnable Items
To ensure a smooth return process, please note the following exceptions:
- Perishable goods (e.g., food, flowers, or plants)
- Custom or personalized products (e.g., special orders, engravings)
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
Additionally, we do not accept returns on sale items or gift cards.
If you are unsure whether your item is eligible for return, please contact us, and we’ll be happy to assist you.
Exchanges
While we do not offer direct exchanges, we recommend the following:
- Return the item you no longer want.
- Once your return is approved, you can make a new purchase for the desired item.
This is the quickest way to get the item you want, as it allows you to shop for your replacement right away.
European Union 14-Day Cooling-Off Period
For customers in the European Union, you have a 14-day cooling-off period during which you may cancel or return your order for any reason, without needing to provide justification.
- The return conditions remain the same: the item must be unworn, unused, and in its original packaging with proof of purchase.
- Return Period: You must initiate the return within 14 days of receiving the product.
Refunds
Once we receive your return, we’ll carefully inspect the item(s). You will be notified about the status of your return and whether your refund is approved. If approved:
- Your refund will be processed to your original payment method within 10 business days.
- Please keep in mind that it may take a few additional days for your bank or credit card company to finalize and post the refund.
If you have not received your refund after 15 business days, please contact us at support@edelune.co.uk for further assistance.
Contact Us
Our customer service team is always available to assist you with your return. If you have any questions or need further assistance, please reach out:
Customer Service Hours:
Mon-Fri 9:00AM - 6:00PM
Email Support:
support@edelune.co.uk
Call Customer Service:
+44 7440 683408
Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom.
Thank you for choosing Edelune, where we ensure your satisfaction with every purchase! ✨
Customer Service Hours:
Mon-Fri 9:00AM - 6:00PM
Email Support:
support@edelune.co.uk
Call Customer Service:
+44 7440 683408
Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom.
What makes Us Special for you?
EDELUNE IS PROUD TO SAY YOUR SATISFACTION IS GUARANTEED
EXPLORE OUR COLLECTIONS| Edelune | Others |
Premium Material—durable, and gentle on skin |
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Built to last—doesn’t wear down or lose effectiveness over time |
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Reusable and eco-friendly—no waste, reduces environmental footprint |
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Sleek, compact design—comes with a style that lasts |
Faqs
Edelune Q&A
What is Edelune?
Edelune: Redefining Elegance in Fashion
Edelune is a family-owned clothing brand born from a passion for timeless sophistication and contemporary artistry. Based in the heart of London, we redefine custom-made luxury by crafting garments that celebrate individuality and personal style.
Every Edelune creation blends exceptional craftsmanship with modern design, transforming your unique vision into wearable elegance. Using only premium fabrics and meticulous tailoring, our collections radiate refinement, comfort, and confidence. Whether you're dressing for a momentous occasion or elevating your everyday wardrobe, Edelune ensures you feel distinct, stylish, and undeniably you.
How much time do you take to ship the items?
Fast & Reliable Delivery, Always Free
We understand the importance of receiving your orders quickly and securely, so we’ve partnered with some of the UK’s most trusted courier services, including Royal Mail, DPD, and Hermes.
Here’s what you can expect:
Standard Delivery: We process your orders within 12-24 hours & After orders have been processed and handed over to courier company then Your order will arrive within 2–3 business days from the time it is processed.
Same-Day Dispatch: Place your order by 12:00 PM (GMT) on a business day, and we’ll dispatch it the very same day.
Next-Business-Day Dispatch: Orders placed after 12:00 PM or on weekends and public holidays will be processed and dispatched the next business day.
What is shipping fee?
Edelune Shipping Policy
At Edelune, we believe that every moment of your journey with us should feel as luxurious as the products we offer. That’s why we’re delighted to provide free shipping on all orders, store-wide, as part of our commitment to making every step effortless and exceptional for you.
Where We Deliver
Edelune proudly serves customers throughout the United Kingdom. Our focus is on ensuring that every UK-based customer receives their order promptly and in pristine condition.
At this time, we do not ship internationally, allowing us to dedicate ourselves entirely to delivering an unparalleled experience within the UK.
Fast & Reliable Delivery, Always Free
We understand the importance of receiving your orders quickly and securely, so we’ve partnered with some of the UK’s most trusted courier services, including Royal Mail, DPD, and Hermes.
Here’s what you can expect:
- Standard Delivery: We process your orders within 24 hours & After orders have been processed and handed over to courier company then Your order will arrive within 3–4 business days from the time it is processed. So the total Delivery Time to you is 3-5 Days.
- Same-Day Dispatch: Place your order by 12:00 PM (GMT) on a business day, and we’ll dispatch it the very same day.
- Next-Business-Day Dispatch: Orders placed after 12:00 PM or on weekends and public holidays will be processed and dispatched the next business day.
Effortless Tracking for Peace of Mind
We know how exciting it is to await your Edelune treasures. To keep you informed every step of the way:
- You’ll receive an email confirmation with:
- Track your package in real-time from dispatch to delivery, so you know exactly when your order will arrive.
If you need help tracking your order, our dedicated customer care team is ready to assist you.
Delivery Issues? We’ve Got You Covered.
Though rare, we understand that delivery challenges can arise. Whether it’s a delayed package, a damaged item, or any other concern, we’re here to help. Simply reach out to us, and we’ll work swiftly to resolve the matter to your satisfaction.
Why Free Shipping?
At Edelune, our philosophy is simple: Style should be effortless, from the moment you browse to the moment your items are in your hands. By offering free shipping across the UK, we’re not just delivering products—we’re delivering a seamless and delightful shopping experience, as you deserve nothing less.
Frequently Asked Questions
1. How much does shipping cost?
Shipping is always free—no minimums, no conditions.
2. When will I receive my order?
You can expect delivery within 2–5 business days after your order has been processed.
3. How do I track my order?
Once your order ships, we’ll email you a tracking number and link to the courier’s tracking page, so you can monitor your package every step of the way.
Contact Us—We’re Here for You
Your satisfaction is our top priority. For any shipping questions, concerns, or feedback, don’t hesitate to contact us:
- Company Name: Edelune
- Customer Service Hours:
Mon-Fri 9:00AM - 6:00PM
Email Support:
support@edelune.co.uk Call Customer Service:
+44 7440 68340821 Ladbroke Crescent, London, W11 1PS, United Kingdom.
The Edelune Standard
At Edelune, we don’t just deliver products—we deliver experiences. From free shipping to trusted courier partnerships, every detail is crafted to ensure you feel valued, cherished, and indulged.
Thank you for choosing Edelune, where luxury begins with exceptional care.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. Detailed return instructions are available on our Returns & Exchanges page.
Contact form
Do you have any question to ask?
Customer Service Hours:
Mon-Fri 9:00AM - 6:00PM
Email Support:
support@edelune.co.uk
Call Customer Service:
+44 7440 683408
Address: 21 Ladbroke Crescent, London, W11 1PS, United Kingdom.